Case Studies

• Asahiyama Zoo

  Evolving Efforts in the Field from the customer's perspective.

  - Welcoming guests at the entrance for group visitors only and guiding them around the park.
  - General customer guidance and tour support services at each facility (8 locations)
  Also, under the slogan "Let's be more customer-oriented", the company is undertaking a variety of initiatives.

• Konica Minolta Planetarium "Tenku" in Tokyo Skytree Town

  Providing services in harmony with the image and impressing customers through performance.

  To maximize customer empathy with the image of the space, we believe that the people who work there will share that image and provide a harmonious service. Adecco has implemented a cohesive operation that creates, nurtures ideas, and implements service offerings that best fit the image of the space.

• Global food manufacturer

  The excitement of creating original products just as the customers imagine

  Adecco staffs manage a wide range of positions, from general customer service to convey the history of instant ramen which has become a new food culture, as well as phone reception or store positions. Adecco recommends the culture and excitement of food to customers in Japan and from abroad, with high consideration for hygiene.

• London Olympic and Paralympic

  Wide range of services as an official recruitment services provider

  As an official recruitment services provider of the London 2012 Olympic and Paralympic Games, as many as 8,300 staffs were sent to support the games. We provided a wide range of services, including employee recruitment, payroll processing, and temporary staffing.

• Short-term, high-volume recruitment and training

  Recruitment of over 350 opening staff and induction training for 550 in a short period of time.

  We provided recruitment outsourcing and recruitment management through Solution RPO (Recruitment Process Outsourcing) for the opening of the theme park in two months, and successfully recruited more than 350 staff members for 16 positions in a short period of time.
  Additionally, we provided pre-introduction training for a total of 550 staff members.
  The project contributed to the reduction of the burden on the staff in charge and the smooth preparation for the opening of the theme park.

• Historic ingredients manufacturer

  The fun of learning the origin and culture of food

  We operate a hands-on museum where people can experience, enjoy, and learn about the food culture and the history of food production. Adecco aims to operate with stable quality and to further reinforce personnel.