非公開
Your tasks
Business:
- Taking customer's inquiries: Provide correct information to the customers upon inquiries (stock availability, order status, product line-up, etc)
-Phase-in/ Phase-out management: Update articles in the product list and list price master for PI/PO for customers to provide correct information
- Order handling: Order entry (FAX/ e-mails), Credit limit check, MTP set-up, Lost order and alternative delivery input, Proper RDD setting, Customer "Ship to" creation
- Return tire handling: Return order creation, Truck arrangement for pick-up, Issue Credit note
- Order Management/ Cleaning: Check and monitor order status
- Free of Charge/ Employee sales/ Own consumption: Order, DN creation, PGI issue, Invoice for internal customers
Strategy:
- Analyze Relevant KPI and Report Outcome with Reasons and Action Plan. Accountable to achievement of own goals (KPI: Missed call/ Fillrate/ Lost Order), profit (CMC), successful delivery of specific assignments, and other initiatives.
- Build up or reset the new or different processes to have smooth operations to support sales increase
Revenue/ Profit
- Support sales activities to achieve the target sales
- Check DN Auto-Release to ship all orders within the order date to meet customer RDD
- Issuing invoice on time and send it to the customers to collect
- Arrange suitable size of truck for shipments to minimize transport cost
- Minimize wrong order input and limit urgent shipment cost for replacement shipment
Tiresグループ部門は、自動車、トラック、バス、二輪および特殊タイヤ分野におけるプレミアムポートフォリオを備えており、タイヤ技術における革新的なソリューションを実践しています。タイヤとサステナビリティの推進に関連するインテリジェントな製品とサービスによって、製品ポートフォリオを完成させています。